2015 Ram 2500 Key Won't Turn

Troubleshooting Common Issues When Your 2015 Ram 2500 Key Won't Turn and How to Resolve Them

Find Repair Location
Reviewed by
Aisha
Written by RepairPal Car Genius
Updated January 14, 2025
0%
35% chance it's the
Binding Steering Column/Lock
0%
27% chance it's the
Ignition Switch
0%
20% chance it's the
Ignition Key
0%
18% chance it's
Something else
The most common reasons a 2015 Ram 2500 key won't turn are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
  • Binding Steering Column/Lock: A binding steering column or lock can occur due to a worn or damaged steering column assembly or issues with the ignition lock mechanism.
  • Ignition Switch: A faulty ignition switch can prevent the engine from starting or cause intermittent electrical issues, affecting the vehicle's ability to run properly.
  • Ignition Key: A worn or damaged ignition key or ignition cylinder can prevent the key from turning, leading to starting issues.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What are the steps to diagnose why the key won't turn in a 2015 Ram 2500?

When faced with the issue of a key not turning in a 2015 Ram 2500, it's essential to adopt a systematic diagnostic approach. Start by examining the key itself; a worn or damaged key can easily hinder ignition. If the key appears intact, check the steering wheel. Sometimes, the steering wheel lock can engage, preventing the key from turning, so gently wiggle the wheel while attempting to turn the key. Next, assess the vehicle's battery; a weak or dead battery can disrupt the ignition system, making it impossible for the key to turn. If these initial checks do not resolve the issue, consider the ignition switch, as a malfunction here could be the culprit. Additionally, inspect the lock cylinder for any signs of wear or damage, as this component is crucial for the key's operation. Lastly, ensure that the vehicle is in the correct gear, as many models require the transmission to be in Park or Neutral for the ignition to function properly. By following this methodical approach, you can effectively diagnose and potentially resolve the issue with your Ram 2500's ignition system.

What are the common problems that could cause the key not to turn in a 2015 Ram 2500?

When faced with the frustrating situation of a key not turning in a 2015 Ram 2500, it's essential to consider several common problems that could be at play. One of the first things to check is whether the steering wheel lock is engaged; gently turning the steering wheel while attempting to turn the key can often resolve this issue. If the key appears worn or damaged, it may not properly engage with the ignition cylinder, necessitating a replacement key. Additionally, the ignition cylinder itself could be faulty or worn out, which may require repair or replacement. It's also crucial to ensure that the vehicle's battery is in good condition, as a dead or low battery can prevent the key from turning. If these steps do not yield results, inspect the ignition switch for faults, as a malfunctioning switch can also be the culprit. Lastly, check for any debris or dirt lodged in the ignition cylinder, as cleaning it out may restore functionality. By systematically addressing these potential issues, you can effectively troubleshoot and resolve the problem of a key that won't turn in your Ram 2500.

How urgent is it to address the issue of a key that won't turn in a 2015 Ram 2500?

Addressing the issue of a key that won't turn in your 2015 Ram 2500 is not just a matter of convenience; it is a pressing concern that requires immediate attention. Ignoring this problem can lead to significant inconveniences, such as being unable to start your vehicle when you need it most, which can disrupt your daily life and transportation plans. More critically, a stuck key can pose serious safety risks, especially in emergency situations where quick vehicle mobility is essential. Additionally, neglecting this issue may result in further damage to the ignition system or key mechanism, leading to more extensive and costly repairs down the line. Therefore, it is crucial to seek professional assistance promptly to diagnose and resolve the underlying cause of the problem, ensuring your vehicle remains safe and operational.

You’ve got options with RepairPal

Whether you need a more accurate auto repair estimate or help finding a reputable shop in your area, we’ve got you covered.