What is your question?
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What is your question?
Is customer satisfaction a component of the "score"? For example a randomly picked "Top Shop" had earned 28 posted customer comments. On a scale of 1-5, the average comment is just under 4 or 78%. I know there will seldom be 100% agreement on ANYTHING, but a 20% "swing" is a little difficult to blindly ignore.
1 Reply
You could send a Email to the company and ask the question, and they would be the only ones to give that information. There is a lot of things verified before consideration.