Temperature Control Knob BROKEN / USE GENTLY

Brand new vehicle and problems already .. Contact Honda Motors and pitch a 'FIT' !

Thank you for the suggestion, I have contacted Honda America but am not receiving answers from that contact. Do you have someone at Honda I can contact or is there another Honda office?

Hi, I presently run parts and service at a Honda dealer. You've done all you can do at this point -- stay tuned for a "fix" and stay in touch with your dealership for the solution. I can tell you that your concern is not common, I have never seen it, but sounds like there is something in the works with engineering to resolve your concern. The thing is -- if you have a case, that's all you need. Calling more is just a waste of your time and resources. They'll be in touch; call back in a few weeks if no new news is available sooner. Stay in touch with the management at your local dealership.

Now that something similar happened to me and I have been researching a fix, I am seeing this as a rather common issue with the Honda Fit. It seems like planned obsolescence that failed a little sooner than planned for you. My temperature control knob has always had a great deal of tension and resistance switching from cold to hot. Until one month ago when the resistance suddenly gave way and the heat stopped working. My car was just 2 months past the 3 year warranty and only had 23,000 miles on it, so I took it into the dealer to ask for a significant discount to repair it. They said they would be happy to discuss a discount after I paid $240 for a diagnostic, which would be rolled into the repair cost if I then had the repairs done with them. What a rip off. Make faulty equipment that will break quickly and then charge at least $240 to fix it? No thanks. I am so disappointed in Honda. My previous economy Hondas had been dependable, but I'll be looking for a different make for my next car. Is any manufacturer beyond this legalized scam? In the meantime, I don't want to replace that control panel with another of the same shoddy caliber. Are there non-OEM alternatives, preferably of higher quality? Also, do I have to open the whole dashboard to get the temperature control panel out?