RepairPal Certified shops can diagnose and repair your 2004 Ford Excursion. They provide transparent pricing with a minimum 12-month or 12,000-mile warranty on repairs and services.
There are two fuses controlling those circuits .. See owners manual for fuse location and function OR visit auto repair shop for fuse TESTING and replacement.
I use a test light to 'test all' of the fuses .. Takes less than 5 minutes!