What is your question?
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What is your question?
My car is at Audi now , I've never used this dealer. I got complete inspection and diagnostics for $100 at the other Audi dealer a hour away. This one quotes me $228 for each complaint they check. $228 yo check the creaking sound in front. $228 to check why it's overheating. $228 to check high revving thing it's doing. Is it just me or is that the most ridiculous thing you've ever heard ? I feel like I'm getting jacked.
3 Replies
We specialize in Audi and have for over 30 years. We charge a maximum of $107 per complaint. But what you are getting charged at the dealer is very standard for a dealership. Which is why most of our customers used to go to the dealer and now come to us.
Yes we are in Portland. And whether or not the codes are related is a good point, however not your responsibility. A good shop will be honest and let you know if they are related. Look up Steve's Imports
Another possible way to look at it , unless you have diagnosed it yourself and can , without a doubt , tell them that they are all related , then each symptom IS in fact a separate issue and may require it own individual set of diagnostic procedures. Creaking sound in front -- ?suspension problem? Hmmmm... The overheating and 'high revving' thing may or may not be related , but that IS separate from suspension , unless you wrecked the car and didn't tell me , then in that case I charge more because you've wasted my time by withholding needed and KNOWN information.
Nothing has been wrecked. I don't know if they are related or not. I'm not a car person. Maybe I have had special treatment in the past I don't know. But each car I've ever taken to any shop listens to me yap about different 'squeaks' and noisy 'thingys' , takes my keys and calls me later with what's wrong and how much it will be to fix. Maybe it doesn't work this way anymore or maybe Audi never has worked this way.
Another possibility (there are many , is the prior service writer(s) just simply didn't break it down for you like the new one , but still paid the tech based on what they checked/repaired and just gave you the 'bottom line'. Service advisors learn many different ways of dealing with the variety of customers that come in , the good ones know how to 'read' them.
Agreed with this comment