2017 Kia Sorento Key Won't Turn

Essential Troubleshooting Steps to Resolve Ignition Issues in Your 2017 Kia Sorento

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Reviewed by
Andrew Hajjar
Written by RepairPal Car Genius
Updated January 14, 2025
0%
35% chance it's the
Binding Steering Column/Lock
0%
27% chance it's the
Ignition Switch
0%
20% chance it's the
Ignition Key
0%
18% chance it's
Something else
The most common reasons a 2017 Kia Sorento key won't turn are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
  • Binding Steering Column/Lock: A binding steering column or lock can occur due to a worn or damaged steering column assembly or issues with the ignition lock mechanism.
  • Ignition Switch: A faulty ignition switch can prevent the engine from starting or cause intermittent electrical issues, affecting the vehicle's ability to run properly.
  • Ignition Key: A worn or damaged ignition key or ignition cylinder can prevent the key from turning, leading to starting issues.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What are the steps to diagnose why the key won't turn in a 2017 Kia Sorento?

When diagnosing why the key won't turn in a 2017 Kia Sorento, it's essential to adopt a systematic approach that begins with the simplest solutions before moving on to more complex issues. Start by examining the key itself for any signs of damage or excessive wear, as a compromised key can hinder ignition. Next, check the steering wheel; sometimes, the steering lock can engage, preventing the key from turning. If these initial checks don’t resolve the issue, inspect the vehicle's battery, as a weak or dead battery can lead to electrical malfunctions affecting the ignition system. Additionally, ensure that the gear shift is in the correct position, typically park or neutral, as many vehicles have safety features that inhibit key movement in other gears. If the problem persists, consider the ignition cylinder, which may be obstructed by dirt or debris or could be faulty, necessitating repair or replacement. If all else fails, seeking a professional mechanic's expertise is advisable to accurately diagnose and address the ignition system's issues. By following this diagnostic approach, you can effectively troubleshoot the problem and determine the best course of action.

What are the common problems that could cause the key to not turn in a 2017 Kia Sorento?

When dealing with a key that won't turn in a 2017 Kia Sorento, it's essential to understand the common problems that could be at play. One frequent issue is a locked steering wheel, which can occur if the wheel is turned after the ignition is off. To resolve this, gently wiggle the steering wheel while attempting to turn the key. Another possibility is a faulty or worn key, which may require a replacement from a dealership or locksmith. Additionally, a dead or weak battery can hinder the ignition process, so checking the battery's condition is crucial. If these simple fixes don't work, the ignition switch or ignition cylinder may be malfunctioning, necessitating professional inspection or replacement. Lastly, ensure that the transmission is fully in park or neutral, as an incorrect gear position can also prevent the key from turning. By systematically addressing these issues, you can effectively troubleshoot the problem and get your vehicle back on the road.

How urgent is it to address the issue of the key not turning in a 2017 Kia Sorento?

Addressing the issue of a key not turning in your 2017 Kia Sorento is of utmost importance due to the immediate risks and inconveniences it presents. A malfunctioning key can prevent you from starting your vehicle, leading to delays and potential transportation issues that can disrupt your daily routine. Moreover, if the key becomes stuck, you may find yourself stranded, unable to drive your car when you need it most. This situation can escalate into safety concerns, especially in emergencies where quick vehicle movement is necessary. Additionally, neglecting this issue could result in further damage to the ignition system or key mechanism, ultimately leading to more expensive repairs. Therefore, it is crucial to address this problem promptly to ensure your safety, maintain convenience, and avoid unnecessary costs in the future.

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