2016 Kia Sorento Key Won't Turn

Troubleshooting Common Issues When Your 2016 Kia Sorento Key Won't Turn and How to Resolve Them

Find Repair Location
Reviewed by
Devin Cabugcal
Written by RepairPal Car Genius
Updated January 14, 2025
0%
35% chance it's the
Binding Steering Column/Lock
0%
27% chance it's the
Ignition Switch
0%
20% chance it's the
Ignition Key
0%
18% chance it's
Something else
The most common reasons a 2016 Kia Sorento key won't turn are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
  • Binding Steering Column/Lock: A binding steering column or lock can occur due to a worn or damaged steering column assembly or issues with the ignition lock mechanism.
  • Ignition Switch: A faulty ignition switch can prevent the engine from starting or cause intermittent electrical issues, affecting the vehicle's ability to run properly.
  • Ignition Key: A worn or damaged ignition key or ignition cylinder can prevent the key from turning, leading to starting issues.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What are the steps to diagnose why the key won't turn in a 2016 Kia Sorento?

When diagnosing why the key won't turn in a 2016 Kia Sorento, it's essential to adopt a systematic approach that begins with the simplest solutions before moving on to more complex issues. Start by checking the steering column lock, as this anti-theft feature can often prevent the key from turning. Gently attempt to turn the key while simultaneously moving the steering wheel left and right to disengage the lock. Next, ensure that the vehicle is in the "Park" position, as the ignition system is designed to only allow the key to turn when the transmission is securely in park. If the problem persists, consider the key fob and remote start system; a communication conflict may arise if the remote start was recently used, so verify that the system is functioning correctly. Additionally, inspect the key fob battery, as a dead battery can lead to confusion in the ignition process. If these steps do not resolve the issue, investigate the ignition switch and shifter assembly for any misalignments or faults. Finally, if all else fails, be aware that more serious electrical or mechanical problems may be at play, which could require professional assistance. By following this diagnostic approach, you can effectively troubleshoot the issue and determine the best course of action.

What are the common problems that could cause the key to not turn in a 2016 Kia Sorento?

When dealing with a key that won't turn in your 2016 Kia Sorento, it's essential to understand the common problems that may be at play. One frequent culprit is a binding steering column or lock, which often occurs when the steering wheel is in a locked position. To resolve this, try gently wiggling the steering wheel while simultaneously attempting to turn the key, as this can sometimes free up the mechanism. Another potential issue could be related to the ignition switch itself; a damaged tumbler may prevent the key from turning. In this case, applying a lubricant like silicone grease or graphite to the ignition cylinder can help alleviate the problem. Additionally, while it's less common, the key itself might be the issue, especially if it works in other locks. If the key functions properly elsewhere, it's likely not the source of the problem. Electrical and mechanical interlocks can also cause difficulties, particularly if the key cannot return to the locked position without disconnecting the battery. Lastly, a lack of lubrication in the ignition cylinder can lead to a sticky situation; using a lubricant such as WD-40 can often resolve this. By systematically checking these potential issues, you can effectively diagnose and address the problem with your ignition system.

How urgent is it to address the issue of a key that won't turn in a 2016 Kia Sorento?

Addressing the issue of a key that won't turn in a 2016 Kia Sorento is crucial due to several pressing factors. First and foremost, the inability to start your vehicle can leave you stranded, significantly impacting your mobility and daily activities. Additionally, forcing the key or the steering wheel can exacerbate the problem, potentially damaging the ignition switch or steering column, leading to more expensive repairs. The malfunctioning steering wheel locking mechanism may also indicate underlying issues with the power steering pump or ignition system, which could compromise your vehicle's safety features. Ignoring this problem can result in further complications, such as gridlock in the power steering pump or sudden lock-ups caused by debris in the ignition system. Therefore, it is essential to address this issue promptly to ensure the safe and reliable operation of your vehicle, preventing minor inconveniences from escalating into major repairs.

You’ve got options with RepairPal

Whether you need a more accurate auto repair estimate or help finding a reputable shop in your area, we’ve got you covered.