2013 Ford Fusion Window Won't Go Up Or Down

Common Causes of Window Malfunctions in Your 2013 Ford Fusion and How to Fix Them

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Reviewed by
Andrew Hajjar
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2013 Ford Fusion window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2013 Ford Fusion window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What are the steps to diagnose a non-functioning window in a 2013 Ford Fusion?

To effectively diagnose a non-functioning window in a 2013 Ford Fusion, start with the simplest solutions before moving on to more complex issues. Begin by checking the window switch, as a faulty switch can easily prevent the window from operating. If the switch appears to be functioning, proceed to inspect the fuse box for any blown fuses that may be interrupting the power supply to the window system. Next, listen for any sounds from the window motor when you press the switch; a lack of noise could indicate a malfunctioning motor. If the motor seems operational, examine the window regulator, which is crucial for the window's movement, as wear or damage here can hinder functionality. Additionally, inspect the wiring and connections for any signs of damage or looseness, as these can also disrupt the window's operation. Finally, if all else checks out, test the window control module, as a fault in this component can significantly impact the window's performance. By following this structured approach, you can systematically identify and address the issue with your window.

What are the common causes for a 2013 Ford Fusion window that won't go up or down?

When troubleshooting a 2013 Ford Fusion window that won't go up or down, it's essential to understand the common problems that could be at play. One of the primary culprits is a faulty window regulator, which is responsible for the movement of the window glass. Over time, this component can wear out, leading to operational issues. Additionally, the power window switch may be malfunctioning; if it's damaged or not sending the correct signals to the window motor, the window will remain stuck. Another potential issue is the window motor itself, which can fail and prevent the window from moving as intended. Electrical problems, such as blown fuses or wiring issues, can also disrupt window functionality, so it's wise to check these components as part of your troubleshooting process. Lastly, misalignment of the window can occur due to debris in the tracks or damage to the regulator, which can hinder smooth operation. By systematically examining these areas, you can effectively identify and address the issue with your Ford Fusion's window.

How urgent is it to fix the malfunctioning window in my 2013 Ford Fusion?

Addressing a malfunctioning window in your 2013 Ford Fusion is crucial for several reasons. First and foremost, safety is a primary concern; a window that is stuck open can leave your vehicle vulnerable to theft and compromise your personal safety while driving. Additionally, a malfunctioning window can expose your car's interior to harsh weather conditions, leading to potential damage from rain, snow, or extreme temperatures, which can affect your comfort and the overall condition of your vehicle. Furthermore, driving with a faulty window may violate local regulations, resulting in fines or penalties, making it essential to ensure your vehicle complies with safety standards. Lastly, neglecting to fix this issue can diminish your car's resale value, as prospective buyers are often deterred by visible defects or unresolved mechanical problems. Therefore, it is advisable to prioritize the repair of a malfunctioning window to safeguard your safety, protect your investment, and maintain compliance with legal requirements.

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