2012 Dodge Journey Key Won't Turn

Troubleshooting Common Issues When Your 2012 Dodge Journey Key Won't Turn and How to Resolve Them

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Reviewed by
Devin Cabugcal
Written by RepairPal Car Genius
Updated January 14, 2025
0%
35% chance it's the
Binding Steering Column/Lock
0%
27% chance it's the
Ignition Switch
0%
20% chance it's the
Ignition Key
0%
18% chance it's
Something else
The most common reasons a 2012 Dodge Journey key won't turn are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
  • Binding Steering Column/Lock: A binding steering column or lock can occur due to a worn or damaged steering column assembly or issues with the ignition lock mechanism.
  • Ignition Switch: A faulty ignition switch can prevent the engine from starting or cause intermittent electrical issues, affecting the vehicle's ability to run properly.
  • Ignition Key: A worn or damaged ignition key or ignition cylinder can prevent the key from turning, leading to starting issues.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What are the steps to diagnose why the key won't turn in a 2012 Dodge Journey?

When troubleshooting why the key won't turn in a 2012 Dodge Journey, it's crucial to follow a methodical diagnostic approach that prioritizes simpler solutions before addressing more complex issues. Begin by checking the key fob battery, as a depleted or weak battery can hinder the vehicle's ability to recognize the fob. If the battery is functioning, utilize the hidden key inside the fob to manually start the vehicle, which can help bypass any electronic malfunctions. Ensure that the brake pedal is fully pressed and the gear shift is in Neutral, as these conditions are essential for the ignition system to activate. If the issue continues, consider resetting the car's computer system by disconnecting the positive battery cable for a few minutes, which can clear temporary glitches. Additionally, inspect the vehicle's battery and electrical system for any signs of weakness, as these can prevent the car from starting. If you suspect a security system lockout, try resetting it by locking and unlocking the driver's door with the hidden key. Finally, check all relevant fuses and relays to confirm they are operational. If these steps do not resolve the issue, it may be time to consult a certified mechanic for a more in-depth diagnosis. By systematically addressing these potential problems, you can effectively identify and resolve the ignition issue in your Dodge Journey.

What are the common problems that could cause the key to not turn in the ignition of a 2012 Dodge Journey?

When facing difficulties with the ignition of a 2012 Dodge Journey, several common problems may be at play. One of the primary culprits is a dead key fob battery, which can hinder the vehicle's ability to detect the key. In such cases, you can still start the vehicle by using the hidden key within the fob to press the start button. Additionally, a weak or dead vehicle battery can also prevent the engine from starting, even if the key fob is functional. If the vehicle lights and radio work but the engine does not crank, consider recharging or replacing the battery. Another potential issue is a malfunctioning anti-theft system, which can inadvertently block the ignition process. To troubleshoot this, try turning the ignition to the "on" position and shifting the transmission to Neutral while pressing the brake pedal. Furthermore, problems with the ignition switch or the Wireless Ignition Node (WIN) module may require replacement or reprogramming if they are faulty. It's also essential to check the brake position switch, as it must send the correct signal to engage the ignition system. Lastly, computer or electrical system errors can disrupt the starting process, so resetting the battery or using an OBD scanner to check for error codes may help identify the issue. By understanding these common problems, DIY enthusiasts can effectively diagnose and address ignition issues in their Dodge Journey.

How urgent is it to address the issue of a key that won't turn in a 2012 Dodge Journey?

When dealing with a key that won't turn or a malfunctioning key fob in a 2012 Dodge Journey, it's essential to recognize the urgency of the situation. While you may still be able to start your vehicle using the physical key, neglecting the problem can lead to increased inconvenience and potential security risks. A non-functioning key fob means you may have to manually lock and unlock your doors, which not only consumes time but also compromises your vehicle's safety. Furthermore, if the issue stems from more than just a dead battery—such as damaged internal components or problems with the keyless entry system—it could escalate into more significant issues that require professional intervention. Therefore, addressing these symptoms promptly is crucial to maintaining both the functionality and security of your vehicle, ensuring that you avoid further complications down the line.

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