2015 Dodge Durango Window Won't Go Up Or Down

Troubleshooting Common Issues with Your 2015 Dodge Durango Windows and Effective Repair Solutions

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Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2015 Dodge Durango window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2015 Dodge Durango window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What are the steps to diagnose a non-functioning window in a 2015 Dodge Durango?

When diagnosing a non-functioning window in a 2015 Dodge Durango, it's crucial to follow a structured diagnostic approach that prioritizes simpler fixes before delving into more complex issues. Begin by checking the window switch, as this is often the easiest problem to identify and rectify. If the switch is operational, proceed to inspect the fuse box for any blown fuses that could disrupt the window's power supply. Should the fuses be intact, utilize a multimeter to test the window motor for electrical power; a lack of power may indicate that the motor needs replacement. Additionally, examine the window regulator for any signs of wear or damage, as a faulty regulator can hinder window movement. It's also important to inspect the wiring connected to the window motor and switch for any signs of damage or loose connections, as these can lead to operational failures. Lastly, consider the window control module, which may be malfunctioning and could require testing or replacement to restore the window's functionality. By systematically following these steps, you can effectively diagnose and resolve the issue with your window.

What are the common causes for the power window malfunction in a 2015 Dodge Durango?

When dealing with power window malfunctions in a 2015 Dodge Durango, it's essential to understand the various common problems that may arise. One of the primary culprits is a faulty window regulator, which is crucial for the smooth operation of the window. Over time, this component can wear out, leading to difficulties in raising or lowering the window. Another frequent issue is a defective window switch; if this switch fails to send the correct signals to the window motor, the window will not respond to commands. Additionally, electrical problems such as blown fuses, damaged wiring, or a malfunctioning window motor can disrupt the power window system. In some cases, the window motor itself may fail, preventing the window from moving altogether. Lastly, if the window has come off its track, it may move unevenly or become stuck, complicating its operation. By identifying these common issues, DIYers can effectively troubleshoot and restore functionality to their power windows, ensuring a smoother driving experience.

How urgent is it to repair the malfunctioning window in a 2015 Dodge Durango?

When faced with a malfunctioning window in your 2015 Dodge Durango, addressing the issue promptly is crucial for several reasons. A window that is stuck open not only compromises the security of your vehicle but also exposes it to potential theft and damage from the elements. Moreover, if the window is partially open, it can obstruct your visibility, which is essential for safe driving. Ignoring these symptoms can lead to more significant problems down the line, such as damage to the window mechanism that could result in higher repair costs. Therefore, it is advisable to prioritize the repair of your window to ensure the safety, security, and optimal performance of your vehicle. Taking swift action not only protects your investment but also enhances your driving experience.

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