2015 Dodge Durango Key Won't Turn

Essential Troubleshooting Steps to Resolve Ignition Issues in Your 2015 Dodge Durango

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Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
35% chance it's the
Binding Steering Column/Lock
0%
27% chance it's the
Ignition Switch
0%
20% chance it's the
Ignition Key
0%
18% chance it's
Something else
The most common reasons a 2015 Dodge Durango key won't turn are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
  • Binding Steering Column/Lock: A binding steering column or lock can occur due to a worn or damaged steering column assembly or issues with the ignition lock mechanism.
  • Ignition Switch: A faulty ignition switch can prevent the engine from starting or cause intermittent electrical issues, affecting the vehicle's ability to run properly.
  • Ignition Key: A worn or damaged ignition key or ignition cylinder can prevent the key from turning, leading to starting issues.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What are the steps to diagnose why the key won't turn in a 2015 Dodge Durango?

When diagnosing why the key won't turn in a 2015 Dodge Durango, it's essential to adopt a systematic approach that begins with the simplest solutions before moving on to more complex issues. Start by examining the key itself; a damaged or worn key can often be the culprit, so testing a spare key can help determine if this is the case. Next, check if the steering wheel is locked, as this can prevent the key from turning. Gently turning the steering wheel while attempting to turn the key may resolve the issue. Additionally, ensure that the vehicle is in the correct gear, typically Park or Neutral, since many vehicles have safety mechanisms that inhibit the ignition from turning if the gear is not properly set. A weak or dead battery can also be a factor, so checking the battery's condition is crucial. If all these steps fail to resolve the issue, the ignition switch itself may need to be inspected, as it could be malfunctioning and require professional attention. By following this diagnostic approach, you can effectively troubleshoot the problem and identify the necessary steps to take.

What are the common problems that could cause the key to not turn in a 2015 Dodge Durango?

When your key won't turn in a 2015 Dodge Durango, it can be frustrating, but understanding the common problems can help you diagnose the issue effectively. One frequent culprit is a binding steering column or lock, which can occur if the steering wheel is turned too far while the key is in the ignition. This misalignment can create resistance, making it difficult to turn the key. Another potential issue is a faulty ignition switch, which may fail to engage properly, preventing the key from turning smoothly. Additionally, the condition of the ignition key itself is crucial; a worn or damaged key can struggle to fit into the ignition cylinder, leading to turning difficulties. By examining these areas, you can identify the root cause of the problem and take the necessary steps to resolve it, ensuring your vehicle starts reliably.

How urgent is it to address the issue of a key that won't turn in a 2015 Dodge Durango?

Addressing the issue of a key that won't turn in a 2015 Dodge Durango is critical for several reasons. First and foremost, a malfunctioning key can prevent you from starting your vehicle, which not only disrupts your daily routine but also leaves you vulnerable to being stranded in unsafe or inconvenient locations. Additionally, if the key becomes stuck in the ignition, you risk being locked out of your vehicle, a situation that can escalate into an emergency if you need to access your car quickly. Moreover, ignoring this problem could signal underlying issues with the ignition system or the key mechanism itself, potentially leading to more severe and costly repairs in the future. Therefore, it is essential to address this issue promptly to ensure your vehicle remains functional and safe to drive.

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