2020 Chevrolet Silverado 3500 HD Cruise Control Isn't Working

Fixing Cruise Control Issues in the 2020 Chevrolet Silverado 3500 HD

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Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
30% chance it's the
Sensor
0%
25% chance it's the
Control Module
0%
25% chance it's the
Throttle
0%
20% chance it's
Something else
The most common reasons a 2020 Chevrolet Silverado 3500 HD cruise control isn't working are failed control module, sensor or switch issues, or throttle actuation problems.
  • Sensor: A faulty or malfunctioning sensor can lead to incorrect readings, causing issues with engine performance or other systems relying on accurate data.
  • Control Module: A faulty control module can lead to erratic vehicle behavior or failure of various electronic systems due to improper signal processing.
  • Throttle: A faulty throttle body or a defective accelerator pedal position sensor may be causing inconsistent throttle response.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2020 Chevrolet Silverado 3500 HD cruise control isn't working?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

When the vehicle speed sensor fails or the wiring harness prevents signal transmission, the speedometer is the first thing that will stop functioning properly. This can be an intermittent issue where the speedometer only works occasionally, the speedometer may cease all function, or the speedometer may read erratically or incorrectly. Also, the traction control and anti lock brake warning lights specific to each vehicle may be illuminated, depending on the design of those systems. You may notice the vehicle hesitate to accelerate, cruise control will not function properly, and the vehicle may not shift properly through all of the gears.

In the event that a wheel speed sensor fails, the ABS, traction control system (TCS) and manufacturer specific stability control system lights will illuminate, informing the driver that the systems are disabled. The vehicle will be more prone to tire slip, and normal driving patterns may need to be adjusted to correct for the loss of computer control. On older vehicle's, the speedometer can be affected, causing illumination of the check engine light as well.

The cruise control switch can cause complete failure of the cruise control feature, but in a lucky scenario only partial functionality will be lost. This means that the cruise control may come on, but that it will not increase in speed automatically, or the cancel button does not work leading the driver to cancel cruise control with the foot brake. In some vehicles, the cruise control light may illuminate, or a warning message may be displayed due to lack of functionality.

What are the steps to diagnose the cruise control issue in a 2020 Chevrolet Silverado 3500 HD?

To effectively diagnose a cruise control issue in a 2020 Chevrolet Silverado 3500 HD, start with a systematic approach that prioritizes simpler checks before moving on to more complex diagnostics. Begin by inspecting the cruise control fuse to ensure it is intact, as a blown fuse can easily disrupt the system's functionality. Next, examine the cruise control buttons on the steering wheel for any signs of damage or sticking, as these controls are essential for operation. Utilizing an OBD-II scanner to check for error codes can provide critical insights into any underlying issues, guiding your next steps. It's also important to inspect the speed sensors, as they are integral to the cruise control system's performance. Additionally, look for any loose or damaged wiring connections that could be causing disruptions. If these preliminary checks do not resolve the issue, testing the cruise control module itself may be necessary, as a malfunction here can lead to significant problems. Should the problem persist after these diagnostics, seeking assistance from a professional mechanic with expertise in cruise control systems is advisable to ensure a thorough and accurate resolution. By following this structured diagnostic approach, you can efficiently identify and address the root cause of the cruise control issue.

What are the common problems that could cause the cruise control to stop working in a 2020 Chevrolet Silverado 3500 HD?

When the cruise control in your 2020 Chevrolet Silverado 3500 HD ceases to function, it can be frustrating, but several common problems may be at play. One of the primary culprits is a faulty brake pedal switch, which is crucial for disengaging the cruise control when the brake is applied. If this switch malfunctions, it can prevent the system from engaging properly. Additionally, issues with the speed sensor can disrupt the cruise control's operation, as the system relies on accurate speed data to maintain the desired speed. Another potential issue is a blown fuse within the cruise control circuit; replacing a blown fuse can often restore functionality. Furthermore, if the cruise control module itself is defective, it may require repair or replacement. Lastly, electrical problems, including faulty wiring or poor connections, can also lead to cruise control failure. By systematically checking these components, you can effectively diagnose and potentially resolve the issues affecting your vehicle's cruise control system.

How urgent is it to address the non-functioning cruise control in a 2020 Chevrolet Silverado 3500 HD?

When it comes to the non-functioning cruise control in a 2020 Chevrolet Silverado 3500 HD, understanding the urgency of the situation is crucial for any DIY enthusiast. While this feature may not pose an immediate safety risk, its malfunction can significantly detract from the overall driving experience, especially during long trips where maintaining a consistent speed is beneficial. Ignoring this issue could lead to increased driver fatigue and frustration, particularly on highways where cruise control is most advantageous. Moreover, what may seem like a minor inconvenience could potentially mask underlying problems that, if left unaddressed, might escalate into more serious mechanical issues requiring costly repairs. Therefore, while it may not be an emergency, taking prompt action to diagnose and fix the cruise control system is advisable to ensure a comfortable and hassle-free driving experience, ultimately preserving the vehicle's functionality and your peace of mind.

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