Owners' Reviews

I am so disappointed with my 2008 Escape. Every time that vehicle goes to the dealership they always tell me it is something different that needs to be repaired and that it isn't covered under the extended basic care warranty. I have filed a complaint with the NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION.I received a owners questionnaire and I hope get some some results on a safety issue with my 2008 Escape. "RECALL" . Ford knows they have a steering wheel column problem. The BASIC CARE warranty doesn't cover the steering column ($913.00) out of pocket and other owners that have the same problem are paying over ($1,000.00) for this repair. My car suddenly died on a bridge a day after the steering column was replace. The dealership informed me that the problem was just a fuse. The dealership and I have had many words and they commented that they didn't charge me for the fuse. WOW! Every time the vehicle goes to the dealership the invoice says the company performs multi-point inspection (2-11). What! I sat on the busy road side waiting for a tow truck for 1/45 minutes with two minor children. Sioux City Ford hates to see me when I come in for service/problems with the vehicles. I hate my 2008 & 2012 Escapes. I wish I would of looked around or at least asked more questions to the sales person before I signed a loan for $27,000.00 for 5 years. I was a fool and don't trust anyone.I hope you read this complaint. The over all rating for this vehicle shows at the top says over a (4) stars. Take a moment and read the other two ratings. Research this and see how many other people are having the same problem.

bought leftover 2009 alot of wear /tear my daughter users it for school round trip 80 miles aday so far 56000 miles one set new tires one tensionbelt bearing and ac blowerresister "very pleased" with truck