Why did the control buttons on my steering wheel stop working?

What is your question?

On my 2018 F-150, the steering wheel buttons that control the radio and vehicle menu stopped working—when the wheel is centered. When I turn the steering wheel to the right, the buttons work. The horn works. Could it be the clock spring, or something else?

What makes this problem better or worse?

When the steering wheel is turned right, the steering wheel buttons work.

How long has your 2018 Ford F-150 had this problem?

3 weeks