2015 Volvo XC60 Window Won't Go Up Or Down

Troubleshooting Common Issues with Your 2015 Volvo XC60 Windows and Effective Repair Solutions

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Reviewed by
Andrew Hajjar
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2015 Volvo XC60 window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2015 Volvo XC60 window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What are the steps to diagnose a non-functioning window in a 2015 Volvo XC60?

To effectively diagnose a non-functioning window in your 2015 Volvo XC60, begin by assessing the window's motor and mechanical components. If you notice that the window operates sluggishly or fails to respond, this may indicate a potential motor issue or a mechanical blockage. Before jumping to conclusions, it's advisable to perform a window reset procedure, as this can often resolve issues related to auto up/down functionality. This reset is a straightforward troubleshooting step that can save you time and effort, allowing you to rule out simple electronic glitches before considering more involved mechanical repairs. By following this diagnostic approach, you can systematically identify the root cause of the problem and determine the best course of action for repair.

What are the common problems that could cause the window in a 2015 Volvo XC60 to stop working?

When it comes to window issues in a 2015 Volvo XC60, several common problems can hinder functionality. One of the primary culprits is improper installation or maintenance, which can lead to leaks and drafts, ultimately affecting the window's performance. Additionally, power window systems are intricate, relying on various components such as switches, motors, and regulators to operate smoothly. A failure in any of these parts can result in a non-functioning window. Understanding these potential failure modes is crucial for DIY repairs, as it allows car owners to identify whether the issue stems from a simple fix, like a blown fuse or a more complex problem requiring component replacement. By being aware of these common issues, Volvo XC60 owners can take proactive steps to maintain their windows and address minor repairs before they escalate into more significant problems.

How urgent is it to fix the malfunctioning window in my 2015 Volvo XC60?

Addressing a malfunctioning window in your 2015 Volvo XC60 is not just a matter of convenience; it is a critical safety issue that requires immediate attention. A window that fails to operate properly can obstruct your visibility, making it difficult to drive safely and increasing the risk of accidents. Additionally, if the window is stuck, it can lead to discomfort during extreme weather conditions, whether it’s the heat of summer or the chill of winter. Ignoring these symptoms can exacerbate the problem, potentially leading to more extensive damage to the window mechanism, which could result in costly repairs down the line. Regular maintenance and prompt repairs are essential not only for your safety and comfort but also for preserving the overall condition and resale value of your vehicle. Therefore, it is crucial to prioritize fixing the window issue to ensure a safe and enjoyable driving experience.

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2015 Volvo XC60 Window Won't Go Up or Down: Causes & Repairs