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Q: Solenoid Pack needs replacement? on 2002 Ford Explorer

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When in P and putting car in reverse, the transmission does at first not change gears until you hit the gas. At that point, there is a hard shift in gear, rather than gears switching smoothly. No problems observed during regular driving. Switch from P to R is the only issue.

Ford dealer diagnosed that the Solenoid Pack needs to be replaced to the tune of US$920. Does this make sense? Truck has 90k miles.
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There has been some issues relating to engagement concerns due to shift solenoid failures. This price seems a bit on the high side. Call some competitors and compare some prices.
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