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Recall 16V248000

Automatic Transmission Shifts To First Gear Unexpectedly

Recall Details

The vehicle's automatic transmission may shift unexpectedly and suddenly into first gear while driving, which can result in a loss of vehicle control, sudden slowing of the vehicle and possible transmission damage. Dealers will reprogram the powertrain control module with updated software free of charge to resolve the concern.

Our Quick Take

The automatic transmission may unexpectedly and suddenly shift into first gear, regardless of vehicle speed. This could cause the vehicle to jerk and slow without warning and lock the rear tires causing them to slide without warning. This could result in a loss of vehicle control and injury.

What Should You Do?

Recalls on your Ford or Lincoln must be performed by a Ford or Lincoln dealership. Ford will begin notifying known owners of affected vehicles in May, 2016. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Ford or Lincoln dealerships. They will also check for any other uncompleted recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with. The Ford recall number is 16S19.

Drive Train, April 27, 2016

Original Recall from the NHTSA

Manufacturer's Report Date
April 27, 2016
NHTSA Action Number
N/A
Potential Number of Units Affected
184,000
NHTSA CAMPAIGN ID Number
16V248000
Component
POWER TRAIN
Summary
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks manufactured August 19, 2011, to March 9, 2012, 2012 Ford Expedition, Lincoln Navigator vehicles manufactured August 19, 2011, to December 19, 2011, and 2012 Ford Mustang vehicles manufactured August 19, 2011, to February 21, 2012. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Consequence
An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall is expected to begin May 23, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration