2021 Ram 3500 Cruise Control Isn't Working

Common Causes of Cruise Control Malfunctions in Your 2021 Ram 3500 and How to Fix Them

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Reviewed by
Andrew Hajjar
Written by RepairPal Car Genius
Updated January 14, 2025
0%
30% chance it's the
Sensor
0%
25% chance it's the
Control Module
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25% chance it's the
Throttle
0%
20% chance it's
Something else
The most common reasons a 2021 Ram 3500 cruise control isn't working are failed control module, sensor or switch issues, or throttle actuation problems.
  • Sensor: A faulty or malfunctioning sensor can lead to incorrect readings, causing issues with engine performance or other systems relying on accurate data.
  • Control Module: A faulty control module can lead to erratic vehicle behavior or failure of various electronic systems due to improper signal processing.
  • Throttle: A faulty throttle body or a defective accelerator pedal position sensor may be causing inconsistent throttle response.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2021 Ram 3500 cruise control isn't working?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

When the vehicle speed sensor fails or the wiring harness prevents signal transmission, the speedometer is the first thing that will stop functioning properly. This can be an intermittent issue where the speedometer only works occasionally, the speedometer may cease all function, or the speedometer may read erratically or incorrectly. Also, the traction control and anti lock brake warning lights specific to each vehicle may be illuminated, depending on the design of those systems. You may notice the vehicle hesitate to accelerate, cruise control will not function properly, and the vehicle may not shift properly through all of the gears.

In the event that a wheel speed sensor fails, the ABS, traction control system (TCS) and manufacturer specific stability control system lights will illuminate, informing the driver that the systems are disabled. The vehicle will be more prone to tire slip, and normal driving patterns may need to be adjusted to correct for the loss of computer control. On older vehicle's, the speedometer can be affected, causing illumination of the check engine light as well.

The cruise control switch can cause complete failure of the cruise control feature, but in a lucky scenario only partial functionality will be lost. This means that the cruise control may come on, but that it will not increase in speed automatically, or the cancel button does not work leading the driver to cancel cruise control with the foot brake. In some vehicles, the cruise control light may illuminate, or a warning message may be displayed due to lack of functionality.

What steps should I take to diagnose the non-functioning cruise control in my 2021 Ram 3500?

To effectively diagnose the non-functioning cruise control in your 2021 Ram 3500, begin with the simplest checks to avoid unnecessary complications. Start by inspecting the cruise control fuse in the fuse box, as a blown fuse is a common and easily fixable issue. Next, examine the cruise control buttons on your steering wheel for any signs of damage or sticking, as these can prevent the system from engaging. Following this, verify the functionality of the speed sensor, which is essential for maintaining a constant speed; a malfunction here can disrupt the entire cruise control system. Additionally, check the brake pedal switch, as it is designed to disengage cruise control when the brakes are applied; if it’s faulty, it may not allow the system to activate. Inspect the throttle cable for wear or damage, as this can also impact cruise control performance. If these initial checks do not resolve the issue, consider using a diagnostic scanner to identify any error codes that may provide further insight into the problem. Should you still be unable to pinpoint the issue, consulting a qualified mechanic or dealership may be necessary for more advanced diagnostics. By following this structured approach, you can systematically identify and address the root cause of your cruise control malfunction.

What are the common problems that could cause the cruise control to stop working in a 2021 Ram 3500?

When the cruise control in your 2021 Ram 3500 ceases to function, it can be frustrating, but understanding the common problems can help you diagnose the issue. One frequent culprit is a faulty brake pedal switch, which is crucial for disengaging the cruise control when the brake is applied; if this switch malfunctions, it may prevent the system from engaging at all. Additionally, issues with the speed sensor can lead to incorrect speed readings, causing the cruise control to disengage unexpectedly or fail to activate. A blown fuse is another simple yet common issue that can disrupt the cruise control system, so checking the fuses should be one of your first steps. Furthermore, problems with the throttle control, such as a defective throttle position sensor, can hinder the system's ability to maintain a steady speed. Lastly, malfunctions in the Electronic Control Module (ECM), which oversees various vehicle functions including cruise control, can also lead to operational failures. By systematically checking these components, you can identify and potentially resolve the issue with your cruise control system.

How urgent is it to address the malfunctioning cruise control in my 2021 Ram 3500?

When it comes to a malfunctioning cruise control system in your 2021 Ram 3500, the urgency to address the issue cannot be overstated. A faulty cruise control can lead to unpredictable vehicle behavior, such as sudden acceleration or deceleration, which significantly increases the risk of accidents on the road. Ignoring these symptoms not only jeopardizes your safety but can also result in more severe damage to your vehicle's systems, leading to costly repairs down the line. Therefore, it is essential to take immediate action by diagnosing the problem, whether through self-assessment or by consulting a qualified mechanic. By prioritizing the repair of your cruise control, you ensure not only your safety but also the longevity and reliability of your vehicle.

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