How can I replace the media screen

What is your question?

Hi The radio/media screen is broken. Can it be replaced? One of our kids hit it and we cannot see any information anymore.

What makes this problem better or worse?

It remains the same. The radio is on but we can’t see the information, the screen needs to be replaced.

How long has your 2016 Volvo S60 had this problem?

2 days