bluetooth not working completely

Bluetooth concerns are 99% the handset and relationship between the software on the phone and the software on the car. The only thing you can do is this: Delete all phones from the vehicle. Delete your vehicle from your phone (this is the part most people do not do) Start over and re-pair. Every time your phone operating system updates, it creates a relationship conflict. Always delete and repair from both your vehicle and mobile device every time you have a software update on the phone. If this does not help, you likely have a software bug on the phone side. The car does not change. When Bluetooth in your vehicle fails -- it fails hard and does not work in any way.