What is your question?
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What is your question?
I took a nail in one of my tires. It is in between the tread, not on the side wall. I know when I go to get it fixed they are going to try and sell me a new tire. Can someone comment on how I should assemble my argument ? I am tired of being ripped off by these guys.
2 Replies
If a patch can be done then ask them to do it. To go into any auto repair facility with the blanket comment of "I am tired of being ripped off by these guys" is confusing because if you feel ripped off then why go back to these "guys"? Or do you feel that every shop rips you off? Most of the time when someone feels ripped off at a shop it is when they do not understand the repair, can't afford to fix it the correct way, make assumptions, etc...but that is no reason to label all as rip off's under one blanket...Just sayin'.....This may open a can of worms but with nothing in your story to back up calling someone or some group a rip off really annoys the tech's on here that give our time freely to help all of you with auto repair needs...
I can assure you this, I personally do not put all lawyers and doctors under that blanket you are using to cover all shops with and you could have said what you said about not wanting to approach the shop owner who wants to sell you a tire instead of fixing the one you have without using the term "rip off". I am sure a lawyer and a doctor would not put up with it either.. By the way, how do we line our pockets on here by giving free info even if we are called "rip offs"? I am sorry you said it, also. Hey, how do you know it is fixable till it is broke down and inspected? You have a lot of anomosity (sp) when asking for help. We will give the help none the less.
so far you did not offer any advice, I just got a lecture on my attitude. Sorry if I generalized all shops under rip offs, but you must admit as a car owner sitting in a shop with a tire off the rim and a guy you do not know tells you need a new tire as this one is beyond repair. Helpless is all that comes to mind. Trust is an extremely valuable item to posses. Very few of us have it.
Then do this, ask a friend for a recommendation of a shop they trust, try them out and ask that your friend who is a regular customer of the shop to please go with you the first time in. When regular customers introduce prospective new customers to a new shop they want to put their best foot forward in front of their regular cust. They not only want new business but certainly want to keep the regular customer. Word of mouth is their best and least expensive advertising. Please also try to keep in mind that when a shop makes recommendations about either a correct way to make a repair, replace a tire that is suspect for safety if only patch depending on size of hole and location of hole and type of tire-meaning is it a speed rated tire, always ask for options that they are willing to stand behind with a warranty. They do not want to open themselves up for litigation that is soooo prevalant in todays society so a lot of times repair recommendations are based off of that. Try to go thru these repair help requests on this site and see the responses from the qualified techs here and you can learn from them and understand your vehicle better and when you walk in to your shop needing something you are better educated and better prepared and you will have a fell good feeling instead of the dread of waiting for the next shoe to drop with bad information you don't want to hear. I truly hope you have a better experience the next time you go into a shop. And remember this, if you are uncertain ask us here for FREE help........Good luck.
Awesome ! Thanks for the advice. I like the referral part. Thanks I truly appreciate the help
Going back to all of the blabber in the blog about "what do I do, if...", the bottom line is if your puncture is in the sidewall, i.e. the part of the tire that does not meet the road, you are screwed and will have to buy a new tire. Now, to keep the price down, you should keep all of the invoices for parts for your car in the glove box or center console. The reason, if your tires are less than x months old or no more than y miles of driving on them, you will more than likely get a new tire at a pro-rated price, which is good. Nothing like corporate good will.
well said, raiderron. if a customer came into my shop with that kind of attitude, they would be asked to leave. it's the same as us saying that all customers lie about what's wrong with their cars and then stop payment on checks if they feel that they overpaid.
After I said it and sent it I got to thinking about how many times I read in these posts by people in one breath are asking for free help which we gladly give and in their next breath call the industry rip offs. I just felt it needed said. I can assure you this...I am not sorry I said it.
well now you now how the general public feels about auto shops, lawyers and doctors. You do not have our best interest at heart, you have your own interest....your pocket. I was merely asking for advice on how to approach a shop owner who wants to sell me a tire and not fix a fixable tire. Nor am I sorry I said it.