What is your question?
does this require reprogramming and if so can someone outside the dealership accomplish this?
What makes this problem better or worse?
wont start or even turn over and the steering wheel remains locked
How long has your 2019 Mercedes-Benz C300 had this problem?
Once
1 Reply
Why would you take it somewhere else when it's likely a warranty failure? I would assume you're still underneath the factory warranty period? It's such a new vehicle comparatively; so why a non-dealership repair shop? Not knowing what specifically. needs to be done, it's impossible to know if programming is needed. Once the vehicle is assessed then you can get an answer -- so, you can see another shop if need be: Use this link to find some shops near you that can help with your concern: www.repairpal.com/repair-shops