what do i need to have to remove insrument cluster from the dash assembely and

The manual shows a special tool but it looks like a hook may not be needed. Instructions do say disable/disconnect air bag and steering wheel. There is a company that independent auto repair shops get their information from, this same information is available inexpensively for people that work on their own cars.. The information is year make and model specific, covering repair procedures, torque specifications, fluid capacities and specifications, service bulletins, component locations, wiring diagrams ect.... Alldata is very easy to navigate http://bit.ly/AllData_Repair_Manuals_Online