Bluetooth locked on Mazda 2011 cx9

Hello, that's something I had never heard of. You may need to consult a local dealership near you for some Mazda direct advice - perhaps the owners manual describes it? The workshop manual shows a routine to clear diagnostic trouble codes (DTC's) which doesn't really fix anything, but perhaps too many attempts that failed occurred? See a local shop near you for assistance. Use this link to find some shops near you that can help with your concern: www.repairpal.com/repair-shops