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*Reduced deductible is not valid for any extended service plans purchased in Oregon or Washington.
**The minimum 12 month/12,000 mile warranty is provided by the RepairPal Certified shop, and is subject to exclusions, including but not limited to normal wear and tear items (such as tires, brake pads, clutches, wiper blades, etc.), wheel alignments and scheduled maintenance. For additional details, terms and conditions, please refer to your selected RepairPal Certified shop’s warranty at the time of purchase. CarMax is not responsible for the price guarantee/warranty, the repair guarantee or any charges or costs pertaining to the repair of your vehicle.
RepairPal Certified Shops are third-party service providers, and they are not owned or controlled by CarMax. RepairPal Certified Shops do not perform repairs under CarMax’s Limited Warranty, and they are not necessarily affiliated with specific vehicle manufacturers. CarMax receives compensation for this relationship.
What is your question?
Rear hatch will not open & the motor has been replaced . I will power down & will power back up if stopped prior to being closed . button in glovebox is on & working correctly.
1 Reply
Hello, when you say "power down" do you mean command the lift gate to close? And that it stops closing if stopped on the way down? That sounds normal? Help explain better what the perceived issue is.