Hi this is Dusty, I'm one of the auto experts on RepairPal's Car Genius team!
I understand your frustration with the rotors warping and causing a pulsation in your new Sportage.
It's indeed an unanticipated concern, let's explore some possible reasons and solutions.
One of the major influences on these types of concerns is driving habits and environmental factors.
Even though your vehicle has low mileage, harsh braking or driving in hilly terrain can accelerate rotor wear.
Additionally, factors like road conditions, humidity, and temperature extremes can contribute to rotor deterioration over time.
If you're accustomed to using both feet while driving, that can have an effect as well, even the slightest pressure on the brake pedal can result in brake application, which can lead to prolonged overheating of the components.
As to why the repair isn't covered, manufacturer warranties will vary, it's always advisable to review your warranty documents or consult with the dealership to understand the specific coverage for your vehicle.
Certain components may be excluded from coverage like, wear and tear items, such as brake components, could be subject to a threshold of mileage or period of time.
When considering the recurring need for rotor resurfacing, it's crucial to ensure that the underlying cause of the rotor wear is addressed.
Issues like improper brake pad installation, caliper malfunctions, or ABS system issues, could be at play.
Regarding the cost of rotor resurfacing, a second opinion may be an option to consider.
If you have any other questions or would like to help with finding a RepairPal Certified shop in your area, give us a call!
877-913-1554
