2019 kia Sorrento. Car won't start. I had the battery in the key fob replaced (by Kia) because I thought that might be the problem. The immobilizer icon (car with key in it) lights up and blinks and I hear a clicking sound. I tried using the key (inside the fob), inserting and keeping it turned in the drivers side door for 30 seconds (I read that this might do the trick... It didn't).
How long has your 2019 Kia Sorento had this problem?
RepairPal Certified shops can diagnose and repair your 2019 Kia Sorento. They provide transparent pricing with a minimum 12-month or 12,000-mile warranty on repairs and services.
Hi, this is Bo, an auto expert on RepairPal's Car Genius team!
We need to figure out this key-a issue for your Kia!
Ensure the key is fully inserted, and try a spare if possible. If no luck, check the owner's manual for an immobilizer reset procedure or visit Kia with the FOB to see if they help.
Lastly, is the battery in the FOB installed correctly (I'm notorious for putting them in incorrectly.)
If you have any other questions, please call us at 877-913-1554! We'll gladly find you a certified RepairPal shop in your area!
