RepairPal Certified shops can diagnose and repair your 2000 INFINITI QX4. They provide transparent pricing with a minimum 12-month or 12,000-mile warranty on repairs and services.
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Is this "security system" a factory installed one? Or is it a siren based one installed aftermarket?
A "factory" installed alarm cannot be "reset". An aftermarket alarm can (and should be) removed.
What is the concern you are having?