What is your question?
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What is your question?
won't open from outside or inside
How long has your 2013 Hyundai Tucson had this problem?
8 months
1 Reply
Hi, this is Bo, an auto expert on RepairPal's Car Genius team! If your rear driver-side door won’t open from the inside or outside, even after 8 months of stubborn silence, you’re likely dealing with a failed door latch or a stuck lock actuator. It’s also possible the child safety lock is engaged, but that wouldn’t explain the outside handle not working. Unfortunately, getting the door open when it’s stuck shut is a bit of a puzzle. You’ll probably need to remove the interior door panel with the door closed—which is about as fun as trying to change your socks without taking your shoes off. It’s tight, but doable with patience and a trim tool. Once inside, you can manually trip the latch or inspect the linkage to see what’s jammed or disconnected. If you need any further advice or want help finding a trusted RepairPal shop in your area, please feel free to call us at 877-913-1554.