sliding door only opens partically but is still locked

What is your question?

battery was totally dead and doors were frozen so had to pull doors open. I had jump started the van and somewhere after that i shut the van off and i guess tried opening the sliding door. It only opened about 2 inches and somehow I can not open it manually. It almost seems like it is locked when it is open that 2 inches.?? I tried to reset the silding doors by pulling the shunt but doesn't seem to have worked. The fob also does not work on that sliding door either. I put a new battery in and that is good but still the same sliding door is not working.