Key will not open the door

If turning the key in the lock cylinder does not unlock the door, it sounds like there could have been some tampering in the door causing the lock rod or key cylinder to be detached. Electrical components such as door lock actuators on the door latch do not require functionality to manually use a key. Sounds like the door panel will have to come off and an inspection will need to be performed inside to see what is going on with the key cylinder, wiring, latch and linkage. https://repairpal.com/auto-repair-near-me