My car is completely shut down

Hi, this is Bo, an auto expert on RepairPal's Car Genius team! Sounds like your 2020 Ford Fusion is totally powered down, with the battery flatlining. First step: jump-start the car to see if you can revive it. If it starts, great, but keep an eye on your battery light—if it stays on, you may have a charging system issue like a bad alternator or battery. If the battery dies again soon after, it's time for a closer look at the alternator, fuses, or even parasitic drains (something in the car is drawing power when it shouldn't be). If you need any further advice or want help finding a trusted RepairPal shop in your area, please feel free to call us at 877-913-1554.