Back up camera

Hello, the back up camera and the steering wheel controls are definitely two different areas and two different concerns to troubleshoot. The back up camera issue could be a concern with the interface to the camera, the camera itself, networking issues from and to the camera. It could also be the display of the camera - the touchscreen. There are diagnostic steps to be taken with a Ford IDS diagnostic tool (or equivalent), checking into operations of the body control module (BCM) and front controls module (FCDIM). Use this link to find some shops near you that can help with your concern: www.repairpal.com/repair-shops