Both rear doors will not open from inside-have made sure the chld locks are off

the plastic grommets on the inside door handle, (inside the door) prob. fell apart..

Agree with above answer you would need to remove the inner door trim panels to inspect. Do you hear the door locks operate when the doors are locked/unlocked? There is a company that independent auto repair shops get their information from, this same information is available inexpensively for people that work on their own cars.. The information is year make and model specific, covering repair procedures, torque specifications, fluid capacities and specifications, service bulletins, component locations, wiring diagrams ect.... Alldata is very easy to navigate http://bit.ly/AllData_Repair_Manuals_Online