cannot jump start my 2020 ford edge

Hey, my name is Dusty and I'm one of the auto experts with RepairPal's Car Genius team here to help! What a pain in the neck! A second person helping out should make this much easier, try locking and unlocking the car using the fob, if the battery is too far gone, connect your jump source long enough to unlock and open the vehicle. Once you've gained access to the vehicle, have your helper disconnect the jumper cables, place the key into the cradle, then have them re-connect the cables and attempt to start it again. If the issue persists, you may need to have it towed to a reputable shop, as there could be another issue preventing your Edge from starting. If you have any other questions or would like to help with finding a RepairPal Certified shop in your area, give us a call! 877-913-1554