My key won't unlock or lock the door

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My ford edge del 2011 key won't lock or unlock my doors. I thought it was my key battery I changed it and nothing. I got my extra and the same thing it don't work.

Moreno0298c4c79 in Chicago IL

Jul 4, 2017

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What are the best Ford repair shops?

RepairPal Certified shops can diagnose and repair your 2011 Ford Edge. They provide transparent pricing with a minimum 12-month or 12,000-mile warranty on repairs and services.

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What is your question?

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My key won't unlock or lock the door

What is your question?

My ford edge del 2011 key won't lock or unlock my doors. I thought it was my key battery I changed it and nothing. I got my extra and the same thing it don't work.

Moreno0298c4c79 in Chicago IL

Jul 4, 2017

1 Reply

Popular Answer

Oliver Weisson Jul 5, 2017

Hello Moreno0298c4c79, Replacing the battery and using a different remote would be my first recommendation, but because that didn't work, I would recommend you check out the locking mechanisms of the car, and see if anything is malfunctioning or needs replacing. Next I would try to clean the contacts of your key. The 'button' inside your key connects with parts of the internal circuit board, and at times these connections malfunction because of dirt, moister, or or corrosion, so gently try and clean them. Lastly the problem might be with the receiver inside of your car, and it may need to get replaced. Let us know if you have any other questions! RepairPal Oliver

Moreno0298c4c79on Jul 5, 2017

Yes I did all that I think its my receiver but I can't find it. Maybe I need to replace that but just don't know where is it at

Oliver Weisson Jul 5, 2017

If you have tried everything else, then you might have to replace the cars RKE radio receiver, which is what communicates with your key. You'll want to find the interior Fuse Box, which should be underneath the front of the driver's seat, by the pedals, towards the left side of the car. If you need help with any other part let us know! RepairPal Oliver

Moreno0298c4c79on Jul 6, 2017

Okay I know where the fuse bos is located at but don't know what to look for. The rke I think you mentioned it how does it look so I could replace it

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Popular Answer

What are the best Ford repair shops?

RepairPal Certified shops can diagnose and repair your 2011 Ford Edge. They provide transparent pricing with a minimum 12-month or 12,000-mile warranty on repairs and services.