Passenger front window stuck down.

Hello, first -- are you under 36,000 miles? You have factory warranty that could very well apply -- take it to your local dealership for resolution. If you are over, you will need to have the concern evaluated and an estimate provided. "Off the track" is not really possible; you have a window regulator that moves the window up and down sliding on glass runs driven by a window motor. It's hard to say what has failed, how it failed and why -- was it physically tampered with, as with a break in attempt? Or vandalism? Once you have it checked, a repair shop can give you a repair quote. Here are some shops to try near you: https://repairpal.com/repair-shops/ford-repair-and-service-in-santa-rosa-california