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What is your question?
Dealer fixed recall on airbag now radio does not work. Van is 2008 Dodge 2500. Dealer checked radio for power and radio has power but does not turn on. Normally they would have to enter a code but they say 2008 sprinters do not require code. They say it is not their fault but it quit working in their shop while their service tec was working on it.
2 Replies
Do you have another shop that normally does your maint/repairs? IF yes , get them to diagnose the CAUSE of the radio failure , properly documenting the steps taken , and IF it actually is more than just a bad coincidence , bring the detailed report/receipt to the dealer and request reimbursement.Pictures would help if done properly. EXPECT to pay , until the true source of the malfunction is determined! Good luck.
My 2002 has to have a code entered , and code was found in credit card sized card in glovebox manual