Why did I not get an alert on my Chevy app when my transmission was leaking?

Hi, my name is Devin. I am an auto repair expert with the Car Genius team here at RepairPal. I’m sorry to hear you're having trouble with your vehicle. If your app didn't alert you about the transmission leak in your Traverse, it might be because the app primarily monitors electronic sensors and systems that trigger diagnostic trouble codes. A transmission fluid leak might not immediately trigger a code unless it affects the transmission's performance or fluid levels drop significantly enough to cause a sensor to detect an issue. As for a recall, it's best to keep an eye on official communications from Chevrolet or check with your dealer, as recalls are issued based on widespread issues. If you need more advice, have any other questions about your vehicle, or would like to get connected to a RepairPal Certified shop near you, we have you covered. Give us a call at 877-913-1554, and we will happily help you out!