Tuffy Tire & Auto Service Center - Grandview
1524 W 5th Ave
Columbus, OH
Open
Closes 5:00 PM
Excite Auto Repair & Towing
3430 Westerville Road
Columbus, OH
Open
Closes 6:00 PM
All In Auto Service
5200 Fisher Road
Columbus, OH
Open
Closes 6:00 PM
What is your question?
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What is your question?
I got my turbo replaced and then a week later I relocated >500 miles away and it got me there just fine but two days after arriving to my new home my check engine light started going on and off again. The new place I brought it to noted that the air filter box wasn’t properly installed, the air filter had fallen from its rightful place and that a bunch of debris inside the air filter box may have gotten into the new turbo and damaged it. They initially replaced my air filter and cleaned out the box but my check engine light is still going on and off. If debris has damaged the new turbo is this something the shop that originally replaced my turbo should be responsible for? Edited to add: Both shops claim that the air filter box isn’t something that would’ve been touched when replacing my turbo and doing the oil change but my car wise boyfriend says otherwise. So I could really use some unbiased and experienced opinions please.
1 Reply
Hello, Dave here, contributing to RepairPal and providing expert advice since 2010. Honestly, I cannot say for sure if the air box would have been accessed or not during the turbocharger replacement. Typically speaking, the air box would be accessed during routine maintenance to check to see if it's clean. And honestly, if I was replacing the turbo I would probably inspect the air filter to ensure it is clean when using the new turbocharger. I think it's quite plausible that the shop is responsible. However, it's going to be difficult to get them to take responsibility. Here is my professional - California based - recommendation: 1) Engage the service management at the repair facility and give him/her a chance to resolve your concern. 2) If #1 doesn't yield any positive results, engage the California Bureau of Automotive Repair (BAR) and share your concern. They are an independent advocate that will help resolve the concern, and will also ensure the repair facility followed lawful process. Good luck!