The back hatch door gets stuck and won't open. Key fob unlocks but hatchback wont

Hello, Dave here, contributing to RepairPal and providing expert advice since 2010. Sorry you're having this concern. It sounds like either something has jammed the door latch itself or that power lock actuator has failed. Hands on inspection and testing is needed to see what the concern is. https://repairpal.com/auto-repair-near-me Click the link or call us at 877-913-1554. We'll gladly find you a certified RepairPal shop in your area.