Top inoperable. Mechanical top went down and will not close

Hello, convertible tops are definitely areas of specialty that you'll need to find a shop for that will handle properly. You want someone with real and true experience with the mechanisms and electronics related. The basic thing I would suggest is that either the switch, wiring or motor is preventing the top from closing. And this could be due to information about the vehicle status - is it in park, parking brake applied, and so forth. So, that data could be in error. Or, there could be a restriction in the mechanism. So many possibilities - and hands on assessment by a technician equipped with appropriate diagnostic tools is essential. Use this link to find some shops near you that can help with your concern: www.repairpal.com/repair-shops