Starting disabled due to theft system

Hello, it sounds like there's an immobilizer system issue - either a key not programmed being used with the vehicle or a malfunction with the device that reads the key chip, or perhaps some kind of other mechanical failure with the lock cylinder. It will take some hands on evaluation with the use of diagnostic equipment handy to figure out what is happening. Do you happen to have another key you could try? Use this link to find some shops near you that can help with your concern: www.repairpal.com/repair-shops