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I recently took my car to the dealership for a different service (replacement of the auxiliary heat pump) and drove into the service bay with the convertible top down before closing it to leave the car for the heat pump replacement work. When I returned to retrieve the car after the completion of the auxiliary heat pump replacement, I attempted to operate the convertible top to open the top when preparing to leave the dealer's service center and it would not open. After an inspection and diagnostic test by the technician at the dealer's service center they claimed the hydraulic pump was no longer working and needed to be replaced. The car is a 2012 BMW 650 with 38K miles. What are the possible causes for the hydraulic pump to fail without warning or intervention/use? Can an electrical surge or short by improper connection of service center equipment be a potential cause (or something similar)?
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Hello, Not fun, I know that is a costly repair. Even worse, it may not be diagnosed correctly. I advise taking it to a good independent BMW shop for diagnosis, and see if they come up with the same problem. No, I wouldn't associate the repair of the engine cooling system or heater to the convertible top hydraulic pump failing.
Thank you for the recommendation. I will look for an independent BMW shop in my area. Thanks again-