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Hi, my name is Devin. I am an auto repair expert with the Car Genius team here at RepairPal. I'm sorry to hear you're having trouble with your 328i. If you've lost your key and key fob, unfortunately, there's no easy way to start your car without one. Most modern vehicles, including your BMW, are equipped with keyless entry and start systems that require the key fob to communicate with the car's security system to start. To resolve this, you will need to replace the lost key and fob. The best course of action is to contact a BMW dealership or a certified locksmith who can cut a new key and program it to your car. If you need more advice, have any other questions about your vehicle, or would like to get connected to a RepairPal Certified shop near you, we have you covered. Give us a call at 877-913-1554, and we will happily help you out!