BMW, hardtop convertible

Hello, wow, I'm sorry to hear your vehicle did not come out in the same condition that it went in. That's very disappointing. Have you spoken to the management at the dealership for any indication as to what happened and what they can do to assist you? I will admit that a convertible hardtop mechanism as a pretty specialized vehicle component, and I'm not sure about who in your area will be able to work on it -- outside of the dealership. Surely someone can; it'd be good to reach out to a local shop near you too find alternative opinions about your issues as well. https://repairpal.com/auto-repair-near-me Click the link or call us at 877-913-1554. We'll gladly find you a certified RepairPal shop in your area.