HDD access

Hello, Dave here, contributing to RepairPal and providing expert advice since 2010. This sounds like something related to either the hard disc of the audio unit or the navigation system. Either way, not much you can do. You'll do best seeking guidance at a shop near you or dealership to evaluate the concern. It unfortunately could be a concern rooted in the audio unit itself. https://repairpal.com/auto-repair-near-me Click the link or call us at 877-913-1554. We'll gladly find you a certified RepairPal shop in your area.