Cadillac XTS touch screen unresponsive to commands, replaced with access modification for bolt removal on Cadillac XTS

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some Cadillac XTS owners report experiencing issues with an unresponsive touch screen, which is often linked to problems with the Cadillac CUE system. This common issue can be addressed by replacing the touch screen display, which some owners opt to do themselves to save on costs, as replacement screens are readily available online. However, to access the bolts necessary for the touch screen replacement, some owners find that they need to remove the starter, a process that typically requires careful adherence to the service manual instructions for proper guidance.

1 person reported this problem
0 comments
Schedule Repair

Cadillac XTS vehicles with this problem

0 model year affected

Search for another problem

RepairPal Car Genius

Ask our experts about your Cadillac.

RepairPal Car Genius™ is a free resource for vehicle owners seeking advice on maintenance, auto repair, shop inquiries, estimates, and finding a trustworthy repair shop in your area.

 Auto Repair Expert Auto Repair Expert

Call us at 877-913-1554

Available 9am – 6pm ET Monday through Friday

Call Our Experts