Cadillac XTS CUE audio system making clicking sound intermittently on Cadillac XTS

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some Cadillac XTS owners report experiencing intermittent clicking sounds from the CUE audio system, which may be indicative of underlying glitches. Common issues with the Cadillac CUE infotainment system include unresponsive controls for the radio, navigation, and HVAC systems. Owners are advised to identify specific symptoms, such as screen freezes and connectivity problems with smartphones, to better diagnose the issue. Potential solutions include resetting the system, updating the software, or performing a factory reset to resolve programming challenges. In some cases, a hard reset of the CUE system can help alleviate glitches and clicking sounds. If the clicking persists after these troubleshooting steps, seeking professional assistance may be necessary for further diagnosis and resolution.

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