1997 Mercedes-Benz E420 Cruise Control Isn't Working

Fixing Cruise Control Issues in 1997 Mercedes-Benz E420

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Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
30% chance it's the
Sensor
0%
25% chance it's the
Control Module
0%
25% chance it's the
Throttle
0%
20% chance it's
Something else
The most common reasons a 1997 Mercedes-Benz E420 cruise control isn't working are failed control module, sensor or switch issues, or throttle actuation problems.
  • Sensor: A faulty or malfunctioning sensor can lead to incorrect readings, causing issues with engine performance or other systems relying on accurate data.
  • Control Module: A faulty control module can lead to erratic vehicle behavior or failure of various electronic systems due to improper signal processing.
  • Throttle: A faulty throttle body or a defective accelerator pedal position sensor may be causing inconsistent throttle response.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 1997 Mercedes-Benz E420 cruise control isn't working?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

In the event that a wheel speed sensor fails, the ABS, traction control system (TCS) and manufacturer specific stability control system lights will illuminate, informing the driver that the systems are disabled. The vehicle will be more prone to tire slip, and normal driving patterns may need to be adjusted to correct for the loss of computer control. On older vehicle's, the speedometer can be affected, causing illumination of the check engine light as well.

If the cruise control refuses to turn on at all, the actuator could be at fault. Likewise, if the cruise control stays on but does not maintain a consistent speed, the problem could be a bad actuator. In extreme cases, a malfunctioning actuator could cause the throttle to stick and prevent the vehicle from slowing down. These symptoms may point to a bad actuator. They may also point to other problems with the cruise control and related systems.

The cruise control switch can cause complete failure of the cruise control feature, but in a lucky scenario only partial functionality will be lost. This means that the cruise control may come on, but that it will not increase in speed automatically, or the cancel button does not work leading the driver to cancel cruise control with the foot brake. In some vehicles, the cruise control light may illuminate, or a warning message may be displayed due to lack of functionality.

A faulty cruise control module will simply result in deactivation of cruise control settings. This is because a detected error in the cruise control system could lead to hazardous driving conditions, so the module will be disabled, and the cruise control system warning light will be displayed. This will be a different message depending on make and model, and a warning light or message may be displayed on the driver instrument cluster.

What are the initial diagnostic steps to troubleshoot the non-functional cruise control in a 1997 Mercedes-Benz E420?

When troubleshooting the non-functional cruise control in a 1997 Mercedes-Benz E420, it's essential to adopt a systematic diagnostic approach. Start by checking the fuses associated with the cruise control system, as a blown fuse can often be the simplest explanation for the malfunction. Next, examine the brake pedal and throttle body; any issues with these components can directly impact cruise control functionality. If the cruise control remains unresponsive and the check engine light is illuminated, utilize an OBD2 scan tool to uncover any underlying problems that may be preventing the system from engaging. Additionally, inspect the spiral cable within the steering wheel, as a faulty cable can disrupt communication between the cruise control switch and the system itself. By following these steps, you can effectively narrow down the potential causes of the issue and take the necessary actions to restore your cruise control functionality.

What are the common problems that could cause the cruise control to stop working in a 1997 Mercedes-Benz E420?

When dealing with cruise control issues in a 1997 Mercedes-Benz E420, it's essential to understand the common problems that may be at play. One frequent culprit is a faulty brake light switch, which can prevent the cruise control from engaging if it fails to signal that the brake pedal has been pressed. Additionally, vacuum leaks within the system can disrupt the cruise control's ability to maintain a steady speed, leading to erratic performance. Another potential issue is a defective speed sensor, which can provide inaccurate speed readings and cause the cruise control to malfunction. It's also worth checking for a blown fuse in the cruise control system, as this can completely disable its functionality. Lastly, inspect the throttle cable for any signs of damage or sticking, as these issues can hinder the cruise control's operation. By systematically examining these components, DIYers can effectively diagnose and address the underlying problems affecting their vehicle's cruise control system.

How urgent is it to repair the non-functioning cruise control in a 1997 Mercedes-Benz E420?

When evaluating the urgency of repairing the non-functioning cruise control in your 1997 Mercedes-Benz E420, it's essential to recognize the implications of neglecting this issue. While the immediate safety risks may not be apparent, the absence of cruise control can lead to increased driver fatigue, particularly on long trips, as maintaining a consistent speed becomes more challenging. This fatigue can distract the driver, potentially heightening the risk of accidents. Additionally, the comfort factor cannot be overlooked; cruise control allows for a more relaxed driving experience, reducing the physical strain of constant speed adjustments. Furthermore, from a financial perspective, a fully functional cruise control system can enhance the vehicle's resale value. Prospective buyers often look for well-maintained features, and a non-working cruise control could be seen as a red flag. Therefore, while it may not be an emergency, addressing the cruise control issue promptly can significantly improve your driving experience and protect your investment in the long run.

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1997 Mercedes-Benz E420 Cruise Control Issues & Repairs